FAQs

FAQs2020-02-05T13:20:48+01:00
How do I get to the BEC?2020-02-04T17:04:45+01:00

Full information is available on the BEC website at “Getting to BEC”

Is there WiFi?2020-02-04T17:03:15+01:00

Yes, visitors, exhibitors and other users of BEC can connect to the Internet free of charge from anywhere in the exhibition site. 

The service offers 9 hours connection each day at 512 K. Therefore, users requiring a service with greater capacity or for a longer time must contract it directly through the payments gateway.

To do so, the service requires basic registration details, or in other words, name, surname, mobile telephone and e-mail.

Does the complex have parking facilities?2020-02-04T17:02:24+01:00

The Bilbao Exhibition Centre has indoor parking for 4000 vehicles.

The car park charges are €2 for the first hour and €1.4 per hour thereafter, with a maximum of €15 per day.

Disabled access2020-02-04T17:01:14+01:00

The Bilbao Exhibition Centre has lifts for accessing the complex from the car park and the exhibition halls from the central Atrium.  It is a fully accessible building.

Could you provide me with a weelchair?2020-02-04T17:00:34+01:00

Yes: go to the information desk on the day of your visit for directions as to where to pick up a chair.

What public transport connections with the airport are there?2020-02-04T16:59:50+01:00

To reach the airport from the BEC via public transport, take Line 2 of the Metro to San Mamés station, which connects with the Termibus bus station. Buses to the airport depart every 30 minutes.

There is also a taxi rank at the north entrance to the BEC. The airport is about 20 minutes away, and the cost is around €30.

What number should I telephone in case of an emergency?2020-02-04T16:58:48+01:00

For general emergencies, dial 112.

What is the visiting schedule?2020-02-04T16:57:43+01:00

From 9,00 to 1 8,00h.

Can I store my luggage in the enclosure?2020-02-04T16:56:10+01:00

You can leave suitcases and coats in cloakroom.

Are there banking facilities on site?2020-02-04T16:55:25+01:00

There are no bank branches in the complex, but there is an ATM belonging to the BBK savings bank in the Central Atrium.

Is smoking permitted at the BEC?2020-02-04T16:54:34+01:00

Smoking is forbidden by law in all enclosed venues.